I am a BtcTurk user, and on November 24, 2024, at 11:38 PM, TRX was taken from my account without my consent or awareness. I promptly reported the issue to BtcTurk, yet there has been no response, and I haven't received any updates or information about the situation. I was informed that I would receive a response soon, but it has now been three days with no communication at all. The absence of communication is quite concerning, particularly when it comes to financial issues. I kindly urge BtcTurk to address this issue with the seriousness it deserves and offer a satisfactory resolution. I relied on this platform to protect my money, and I sincerely hope they resolve this matter quickly.
I haven’t been able to access my BTC Turk account for the past 24 hours, and there’s no one to help me. I’m being forced to deal with automated responses, and the system keeps kicking me out. I’m not receiving any codes when I try to log in, and due to your inadequate infrastructure, I haven’t been ...
It’s been five days since I lost access to my BtcTurk account, and I’m still completely in the dark. I can’t reach anyone—no proper support, no updates, no answers. My messages are now being outright ignored. I feel abandoned and helpless, with ₺100,000 stuck in my account and no way to even confirm...
On 02.07.2025, I transferred cryptocurrency from my Binance Wallet web3 account to my Bybit account. The transfer was successfully completed on the Binance side, but the funds never arrived in my Bybit wallet. Despite my urgent need for support, I could not reach anyone from the Bybit support team. ...
Funds were taken from my Bitget wallet without my consent or authorization. I did not start any transfers to an address or exchange, nor was I requested to confirm any such transaction. Upon discovering the unauthorized transfer, I promptly reached out to support, but regrettably, I did not receive ...
On August 6, 2025, at 11:38 PM, I received an unsolicited identity verification code from BtcTurk. However, I do not have an account with BtcTurk, nor have I ever attempted to sign up. I have no reason to believe that someone else is using my phone number, and this is the first time such an incident...
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