Bosch BCRDW3BX Robot Vacuum Wi-Fi Not Connecting – Replacement Request

I am using a Bosch BCRDW3BX robot vacuum cleaner and since 04/06/2026 the device has not been able to connect to Wi‑Fi. Because of this problem I cannot use the product with its smart features as intended. On 04/06/2026 an authorized service technician came to check the device. The technician stated that they could not fix the fault and took photos and videos of the device before leaving, but no solution has been provided to me since then. I request that my robot vacuum, which has a persistent Wi‑Fi connection problem that the authorized service could not repair, be either replaced with a new, fault‑free device or that my money be refunded.