About one month ago, I purchased a Bosch TCG3323 toaster machine from the Bosch store in Gebze Center AVM. When I used it for the first time today to make toast, I realized that there is no locking feature on the lid and the upper cover remains in the air during use. Because the lid does not lock and cannot be fixed in a closed position, it does not press the bread properly and I cannot use the device as a normal toaster. Since the product does not meet my expectations in this state and I cannot use it efficiently as a toaster, I request a refund for the Bosch TCG3323 model I purchased. I kindly ask you to process my refund based on my invoice and to assist me in resolving this issue as soon as possible.
I bought a Bosch MMB6172S smoothie blender on 26 November from Bosch store. Before using it, I washed the product. In the evening when I came home and picked it up to put it in its place, I saw that the blade part had rust on it. I immediately called the store, they were very kind and directed me to...
When the refrigerator with the model code Bosch KGN76CIE0N, purchased on 04.12.2023, was delivered to me, there were scratches on the lower freezer door, upper refrigerator door, and dents on the right and left side panels. When we reported these errors to the authorized service, they replaced the b...
I purchased a Bosch refrigerator, and within just a couple of months of use, it’s been nothing but a disappointment. Multiple times, the food I’ve stored has frozen, resulting in waste and frustration. I initially accepted a repair, hoping it would resolve the issue, but the problem has persisted. N...
I purchased a Bosch sandwich maker as part of a 12-piece bridal set from a retail store. After bringing the product home, I did not use it immediately. About 25 days later, when I opened the box for the first time, I noticed that the pressing handle was detached from its place. Even though the prod...
Hello, on May 7, 2023, I purchased the Bosch WQG2410TTR washer-dryer. Initially, we were very satisfied because all our appliances were from Bosch. About a month ago, when the drying program was nearing completion, half an hour before finishing, a knocking sound started. I recorded a video and calle...
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