The product I bought on 29.06.2023 through the online platform on 29.06.2023 has not arrived despite exceeding the legal delivery period of 2 to 10 working days, order number 1114072825, I am complaining, we gave it to the cargo. I do not accept invalid answers such as contact the cargo company, I do not know the cargo company, I bought the product from you and it still has not arrived, you are the one who deals with the cargo company, and the responsibility belongs to you, which Horoz Logistics is already aware of the subject. As Bosch, I am really surprised that you work with such companies. By the way, I am also a Bosch employee, you can be sure that I will make my complaints to all necessary places.
I ordered a cordless upright vacuum (Product No. 1114242574) from the Bosch online store 5 business days ago, and the product has yet to be shipped from the factory. How will they get it from Tekirdag to Antalya in 10 days if it took them 5 days to get it? They have not even begun the shipping proce...
On 20-06-2023, I ordered a G-type electric vacuum dust bag with order number 1114023427. I spoke with customer service twice, and despite their assurances, it has been 13 days and the dust bag has yet to arrive. Despite the fact that the company had previously communicated via text that they would b...
On March 27, 2024, I purchased a washing machine from the Bosch Online store using a nine-month installment plan, but despite paying two installments, it has yet to be delivered to me. After the purchase, delivery was slated for March 28, 2024, with installation the following day. However, the washi...
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