ID:25641743
1
Merve is completely dissatisfied with the result

Bosch Online Store Delivery Delays

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Merve
Bosch
July 31, 2023 5:09 pm
39

I ordered a cordless upright vacuum (Product No. 1114242574) from the Bosch online store 5 business days ago, and the product has yet to be shipped from the factory. How will they get it from Tekirdag to Antalya in 10 days if it took them 5 days to get it? They have not even begun the shipping process. There have been numerous complaints about this issue, and if I had known, I would not have purchased from the online store. Bosch's website seems incredibly careless and shows little regard for customers. The representatives on their live chat support keep repeating themselves, but I doubt they've escalated the situation to the appropriate authorities. Immediate improvements are required in this area. It is not recommended!

Progress
Progress

August 01, 2023 3:28 pm

There has been no progress. The same sentences are being repeated. I am not receiving the necessary assistance. There are 3 days left until the order deadline. According to what they say, it has been supplied, but I don't believe it. The product hasn't even left the Tekirdağ factories.

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Bosch
July 31, 2023 5:02 pm
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