I ordered a cordless upright vacuum (Product No. 1114242574) from the Bosch online store 5 business days ago, and the product has yet to be shipped from the factory. How will they get it from Tekirdag to Antalya in 10 days if it took them 5 days to get it? They have not even begun the shipping process. There have been numerous complaints about this issue, and if I had known, I would not have purchased from the online store. Bosch's website seems incredibly careless and shows little regard for customers. The representatives on their live chat support keep repeating themselves, but I doubt they've escalated the situation to the appropriate authorities. Immediate improvements are required in this area. It is not recommended!
There has been no progress. The same sentences are being repeated. I am not receiving the necessary assistance. There are 3 days left until the order deadline. According to what they say, it has been supplied, but I don't believe it. The product hasn't even left the Tekirdağ factories.
On November 12, 2023, I placed an order for a cordless vacuum cleaner with order number 1115031999 on the official website https://www.bosch-home.com....
The product I bought on 29.06.2023 through the online platform on 29.06.2023 has not arrived despite exceeding the legal delivery period of 2 to 10 working days, order number 1114072825, I am complaining, we gave it to the cargo. I do not accept invalid answers such as contact the cargo company, I d...
On 18.07.2024, I placed an order for a Bosch Climate CL2000U w 35 e a++ 12000 BTU Wall Mounted Air Conditioner from hepsiburada.com. The product was delivered on 22.07.2024. There was a phone number on the box for contacting the seller. Following the instructions, I reached out to the seller and pro...
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