I bought a washing machine from your store with the code WTW85420TR on January 17, 2023. I paid 20,250 TL for it. But it's been almost three months, and I still haven't got it. I was told two days ago that the machine would arrive next week. During this time, I've had a lot of trouble, and now the price of the same machine has gone down to 17,000 TL. I could have bought it for this less money if I had bought it now. So, I'm contacting the Bosch-authorized unit to find out how my problem will be fixed and to ask for compensation for the trouble it has caused. I think it's only fair that my pain ends, and I'm looking forward to hearing from you soon.
I was called by customer service, but we had an unpleasant conversation and I did not get any results regarding the current problem.
I ordered a Bosch Serie 4 10KG 1200 RPM WGA25200TR BRAND/MODEL washing machine from the Bosch-Home website on June 28, 2023, paying 14,730 TL. I have yet to receive my washing machine as of August 8, 2023. Despite the fact that I paid the second installment with my credit card, the machine has yet t...
On March 27, 2024, I purchased a washing machine from the Bosch Online store using a nine-month installment plan, but despite paying two installments, it has yet to be delivered to me. After the purchase, delivery was slated for March 28, 2024, with installation the following day. However, the washi...
In December 2023, I purchased three Bosch products (Refrigerator, Washing Machine, and Dishwasher) from the authorized dealer in Bağcılar, Istanbul, with the agreement that my products would be delivered in May 2024. I was also required to sign a delivery slip stating that I would pay a storage fee ...
My Bosch washing machine, the WAT24480TR/13 Model, which was out of warranty and previously trouble-free, suddenly began tearing the laundry. On September 8, 2023, I called the service and they told me that there was a problem with the boiler. They said there was a hard burr on it and recommended ge...
Since September 12, 2025, I have been experiencing an issue with my Bosch WQG24100TR model dryer, where it does not dry or drain water in any cycle. I contacted Bosch customer service for my product, which is still under warranty, and the authorized service team came. They said the problem would be ...
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