My Bosch Washing Machine Tears Clothes After Drum Replacement

My Bosch Washing Machine Tears Clothes After Drum Replacement
My Bosch Washing Machine Tears Clothes After Drum Replacement
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Yasir
November 08, 2024 3:51 pm
15

I purchased a Bosch washing machine 2.5 years ago from an authorized dealer. Eight months ago, the machine started making noise from the drum while washing. I contacted customer service, and they replaced the drum. However, after the replacement, the machine began tearing my clothes during every wash.

The service team has visited four times, but the issue remains unresolved. Each time, they insisted there was no problem and left without fixing anything. A brand like Bosch, which claims to prioritize customer trust over profit, should not handle issues this way. This experience has completely shattered my trust in Bosch, and I will not consider their products in the future. I demand an immediate solution or compensation.

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