From the moment I bought my Bosch refrigerator, it’s been making extremely loud noises—more like construction machinery than a kitchen appliance. We’ve called service twice. Eventually, one technician admitted the unit had a factory defect and suggested replacing the motor.
We initially declined and contacted Bosch customer service, requesting a full replacement instead. They refused and insisted on repairing the product first, promising to replace it only if the noise continued afterward. We agreed. The motor was replaced, but now the fridge emits a different frequency of noise, still clearly abnormal and disruptive.
Now they’re back to saying, “This is normal,” even though the same technicians once said it was a defect. How is it normal for a refrigerator to be heard from another room? We paid a premium and trusted the Bosch name, but this product has completely failed that trust.
I’m tired of being passed around and gaslighted about what's "normal." Either fix this properly or replace the unit. If Bosch won’t stand behind its product, I’m prepared to take this to the Consumer Arbitration Committee and court if needed. No one should have to live with a refrigerator that sounds like a jackhammer or cicada swarm. Quality has clearly declined—sadly, now I believe it.
The sound problem has gotten much worse, I strongly recommend you to stay away from this brand. I have applied to the Consumer Arbitration Committee and will go to court if necessary. You may prefer not to buy it at all rather than dealing with these issues.
I purchased a Bosch refrigerator, trusting the brand’s reputation, but since day one, it has been extremely noisy. I reported the issue twice, and during the service visits, I was told the lower section of the refrigerator isn’t working and that the mainboard and two other parts need to be replaced....
My Bosch refrigerator broke down, and I haven't even owned it for two years. They "repaired" it, but it broke again in less than a month. Meanwhile, a ton of food went to waste! The alarm blares every single day, forcing me to get up at night to shut it off. Right now, all my freezer contents are cr...
My Bosch dishwasher, which is still under warranty, has been making excessive noise since I purchased it. Despite contacting the service team, I was told that this level of noise is normal for this model, and no intervention was provided. This explanation is unacceptable for a premium brand. The no...
I got my hands on a Bosch fridge on 08/04/2024, delivered and plugged in by the carriers. They said the door alarm light would go off after 2 hours. But soon after, we noticed this annoying buzz. The service guy came, acknowledged it, but shrugged it off. We usually hang out in the kitchen, but that...
I purchased a Bosch refrigerator, expecting top-notch quality, but I've been struggling with a constant beeping problem for more than a year now. Even after having components replaced twice by the official service, the issue persists with no signs of improvement. Just when I believe it's resolved, t...
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