The high prices Bosch charges for its products are unmatched, but not in a good way. I've paid almost 150 TL for three of your products, and I'm hoping to get better help when they break. But your service turned out to be bad, and when I returned the item you even broke the door handle. Also, your service centers seem to be full of people who don't know what they are doing. Not even a matchstick is worth buying your products. I'm going to complain about you to every relevant authority. If I paid this much for your products, I have the right to expect solutions. I'll tell Consumer Rights, CIMER, BIMER, and everywhere else.
The rubber seal on my Bosch washing machine's door cracked, and when I called for service, they dropped the bomb: "User error!" Can you believe it? Can you believe they had the nerve to ask for $1,500 for a part that only costs 250 TL elsewhere? They say it's a user mistake, but seriously, that's ju...
The authorized service representative introduced us to four cleaning products during the installation of our Bosch appliances, insisting that we purchase them in order for the appliances to function properly. He claimed that the appliances would not function properly without these items. He sold us ...
I bought a Bosch appliance that is built in. I told your Alibeykoy dealership during the buying process that only the oven of my active built-in appliance was broken. But since I was already buying, I figured, "Why not get the whole set?" When I went to the dealership, I explained the situation twic...
The spare parts for Bosch products are exorbitantly priced, and the devices frequently experience malfunctions. When I contacted customer service seeking a discount, they informed me that no discounts could be provided. They quoted ₺4000 for a single part, but I managed to have the same service done...
I had a frustrating experience with my Bosch refrigerator, as it stopped cooling properly. I contacted their service center, but no one bothered to call me back the entire day, despite their promise to do so before coming. They finally called, asked my spouse a few questions, and listened to the fri...
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