1

Bosch's Overpriced Products and Subpar Service Experience

Tuba
August 22, 2023 12:17 AM23

The high prices Bosch charges for its products are unmatched, but not in a good way. I've paid almost 150 TL for three of your products, and I'm hoping to get better help when they break. But your service turned out to be bad, and when I returned the item you even broke the door handle. Also, your service centers seem to be full of people who don't know what they are doing. Not even a matchstick is worth buying your products. I'm going to complain about you to every relevant authority. If I paid this much for your products, I have the right to expect solutions. I'll tell Consumer Rights, CIMER, BIMER, and everywhere else.

August 22, 2023 3:44 PM (15 hours after complaint)

Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you regarding your application as soon as possible. For all your applications, our Bosch Call Center is at your service 24/7 from anywhere in Turkey. Additionally, if you reach out to us via our Customer Service page, we will get in touch with you immediately. Thank you for your interest in our brand. Best regards, BOSCH Communication Center

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