The spare parts for Bosch products are exorbitantly priced, and the devices frequently experience malfunctions. When I contacted customer service seeking a discount, they informed me that no discounts could be provided. They quoted ₺4000 for a single part, but I managed to have the same service done externally for ₺500. I am dissatisfied with the lack of sensitivity, attention, and responsibility demonstrated by customer service representatives. How can I not, I mean look at the price difference? What do they think we are? super-rich people who enjoy spending the money they collect from the trees? come to your senses!!
I had a frustrating experience with my Bosch refrigerator, as it stopped cooling properly. I contacted their service center, but no one bothered to call me back the entire day, despite their promise to do so before coming. They finally called, asked my spouse a few questions, and listened to the fri...
The high prices Bosch charges for its products are unmatched, but not in a good way. I've paid almost 150 TL for three of your products, and I'm hoping to get better help when they break. But your service turned out to be bad, and when I returned the item you even broke the door handle. Also, your s...
I've had multiple instances where the Bosch Serie 4 washing machine I bought just wouldn't spin. I contacted the technical service, but they insisted that there was no issue. However, they insisted on a payment of ₺475, saying, "The decision to pay is yours." I feel it's important for everyone to be...
The authorized service representative introduced us to four cleaning products during the installation of our Bosch appliances, insisting that we purchase them in order for the appliances to function properly. He claimed that the appliances would not function properly without these items. He sold us ...
I contacted Bosch customer service when my Bosch air conditioner malfunctioned. They sent an authorized service technician to inspect the issue. However, the technician barely examined the unit and immediately claimed that the problem wasn’t with the AC, but rather an electrical issue. He did absolu...
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