Bosch KGN86HI30N Freezer Door Does Not Seal - Service Failed to Fix the Issue


I recently purchased a Bosch KGN86VWEON refrigerator, but I have been facing an issue with the door seal loosening every time the door is opened and closed due to air circulation.
I reported this problem to Bosch service, but they dismissed it as "normal." However, when I consulted another retailer, they explained that this issue only occurs in models assembled in Turkey, while higher-end models fully assembled abroad do not have this problem. They even demonstrated this difference to me.
Now, if I request another service visit, I will likely be charged a fee, only to be told that this isn't a defect. This is unacceptable. Bosch, I expect a proper resolution! I purchased this appliance with trust in the brand, and I demand a fix for this design flaw.

On September 1, 2025, I purchased a Bosch KGN86VWE0N refrigerator through İdefix, and it was installed in Keçiören, Ankara the following day. From the very first day, I noticed that a part near the motor was broken off. About two weeks later, the door also began making a clicking noise every time it...

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When the refrigerator with the model code Bosch KGN76CIE0N, purchased on 04.12.2023, was delivered to me, there were scratches on the lower freezer door, upper refrigerator door, and dents on the right and left side panels. When we reported these errors to the authorized service, they replaced the b...

My Bosch refrigerator saga began with a scratched door upon initial delivery. Despite a replacement, the second door also bore scratches. Following a third door change, initial wear and tear on the hinge area was observed, with the plastic flaking off. This issue eventually subsided with regular use...










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