Rüstem is completely dissatisfied with the result
I Was Charged 636.16€ by BKG Hotel at Booking.com Amsterdam Without Approval
July 10, 2:04 pm
330
On July 9, 2025, at 7:35 PM, my credit card was charged 636.16€ by “bkg Hotel at Booking c Amsterdam nl” without any prior approval or confirmation message. I immediately contacted my bank’s customer service to question how this charge was processed without my consent. The bank representative told me that if the company is considered reliable, they don’t always require explicit approval. This doesn’t make sense, especially since I booked flights with A Jet and Pegasus in June and July, and those transactions required mobile approval codes without fail.
When I tried to dispute the charge through the bank’s online dispute menu, I couldn’t because my account is currently on hold. I’ve reported this both verbally and in writing to İş Bankası, clearly stating that I did not authorize this payment and am a victim of unauthorized billing. I am now waiting for a resolution and expect a full refund immediately. Booking.com and the hotel must take responsibility and fix this issue quickly.
Q&A: Explore Popular Queries
Check out the solutions and tips on this topic.
Show more
Similar Complaints
On August 12, 2025, at 23:49, I discovered that a hotel listed on Booking.com charged my credit card without my knowledge or consent. An amount of ₺35,770 (€726) was withdrawn from my account even though I never made a booking or authorized this payment. As the cardholder, I had absolutely nothing t...
On June 10, 2025 at 2:47 PM, a charge of $494.21 (₺) was made to my credit card by BKG*Hotel at Booking.C—completely without my permission. I received no verification code, no password prompt, and no booking confirmation. This transaction happened without any action from me, and the amount is curren...
On August 8, 2025, my credit card was charged €1,028 under the description “Bkg Hotel at Booking Amsterdam” without my knowledge or authorization. I did not make any hotel reservation or payment on that date, nor did I receive any confirmation notification via SMS, email, or other channels. This tra...
On Sunday, July 13, 2025, at 15:22, I received a notification from VakıfBank stating that a charge of $410.24 had been made on my credit card by “BKG Hotel at Booking.com at Amsterdam.” I was shocked because I never made such a booking, have never been to Amsterdam, and never authorized this transac...
Hello, on April 2, 2025, an unauthorized charge of €396 (around ₺13,700) was made on my credit card under the name BKG*Hotel at Booking.com, without my knowledge or permission. I did not make this transaction and was not booking any accommodation at the time. I immediately contacted Yapı Kredi Bank...
Comments