Hello, on April 2, 2025, an unauthorized charge of €396 (around ₺13,700) was made on my credit card under the name BKG*Hotel at Booking.com, without my knowledge or permission. I did not make this transaction and was not booking any accommodation at the time.
I immediately contacted Yapı Kredi Bank to report the issue. The charge appeared as “pending” in my account, but I was told that it could not be canceled while in the provisional status, and would have to go through full processing first. That alone is unacceptable.
What’s worse is that I never received any security message, SMS, or 3D Secure code during this transaction. In today’s digital banking world, how can such a transaction be processed without any authentication or confirmation?
This is a clear case of unauthorized use of my card, and both Booking.com and the bank need to take immediate action. I demand the full amount be refunded without further delay, and I expect both companies to enhance their security protocols to prevent such fraud from affecting others.
On March 19, 2025, my Yapı Kredi Bank credit card was charged €960 by “bkghotel at booking.com”—a transaction I never authorized or initiated. What’s even more troubling is that Yapı Kredi, which normally sends SMS alerts and verification codes for even the smallest purchases, didn’t notify me in an...
On August 10, 2025, I discovered that a charge of €1,206 (₺58,950) had been made to my Yapı Kredi Bank credit card without my knowledge or consent. This transaction occurred without any reservation or purchase made by me on Booking.com. I have never authorized this payment, and there was no email, S...
On April 14, 2024, there were some unauthorized charges made on my Yapı Kredi Bank credit card at bkg Hotel through Booking.com. The charges amounted to ₺968 and $166. I didn't make any purchase like that, and I didn't give my card information to anyone or misplace my card. I wasn't even in Amsterda...
On June 10, 2025 at 2:47 PM, a charge of $494.21 (₺) was made to my credit card by BKG*Hotel at Booking.C—completely without my permission. I received no verification code, no password prompt, and no booking confirmation. This transaction happened without any action from me, and the amount is curren...
I received two SMS notifications from Yapı Kredi Bank stating that my credit card had been charged by “BKG Hotel at Booking.com” — once for €447 and another for €304. I was shocked because I never made any such reservation or purchase through Booking.com. I have not lost my card, I haven’t shared m...
Comments