On August 12, 2025, at 23:49, I discovered that a hotel listed on Booking.com charged my credit card without my knowledge or consent. An amount of ₺35,770 (€726) was withdrawn from my account even though I never made a booking or authorized this payment. As the cardholder, I had absolutely nothing to do with this transaction.
I immediately contacted my bank, reported the unauthorized charge, and informed them that the transaction was not made by me. The bank confirmed that the payment is now under investigation. However, this does not change the fact that a large sum was taken from my account without my approval. I never provided consent for this charge, nor did I receive any booking confirmation related to it.
I am requesting the full and immediate refund of the ₺35,770 (€726) taken from my card. Booking.com must urgently investigate how such an unauthorized transaction was processed and ensure that my funds are returned without delay. As a customer, I expect transparency, accountability, and swift resolution.
On June 10, 2025 at 2:47 PM, a charge of $494.21 (₺) was made to my credit card by BKG*Hotel at Booking.C—completely without my permission. I received no verification code, no password prompt, and no booking confirmation. This transaction happened without any action from me, and the amount is curren...
On August 13, 2025, at 11:08:50, an unauthorized charge of 2,378.71 TL was made on my Yapı Kredi World credit card (last four digits: 3881) under the name “Hotel at Booking.com” in Amsterdam. My card was physically with me at the time, and I did not make any hotel reservation, purchase, or transact...
On January 14, 2025, at 4:47 PM, an unauthorized charge of ₺8,173.45 was made to my credit card (account number ending in 540668123248*), under the name Hotel at Booking.com Amsterdam. This transaction occurred without my consent or knowledge, and I was not involved in making this reservation or app...
On August 10, 2025, I discovered that a charge of €1,206 (₺58,950) had been made to my Yapı Kredi Bank credit card without my knowledge or consent. This transaction occurred without any reservation or purchase made by me on Booking.com. I have never authorized this payment, and there was no email, S...
I am absolutely outraged and demanding immediate action from Booking.com. On June 16, 2025, a staggering ₺97,000 was charged to my credit card by Booking.com without my permission, any verification code, or a password. This unauthorized transaction is a blatant security breach and an absolute shock....
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