On May 31, 2025, two unauthorized charges of 12,841₺ and 37,765₺ were made from my Garanti Bank card by bkghotel at Booking.com without my permission or approval. Strangely, despite receiving notifications for every other transaction—even down to 1 kuruş—I never received any alerts for these large withdrawals. To make matters worse, the booking page still shows the charge as completed. I am unable to file a dispute within 24 hours, which feels like a complete injustice. What good is disputing after the fact when the money is already gone? It’s ridiculous that I wasn’t informed or asked for approval for these transactions while every other payment requires explicit consent. I demand immediate resolution and full accountability from Booking.com and Garanti Bank.
On August 12, 2025, at 23:49, I discovered that a hotel listed on Booking.com charged my credit card without my knowledge or consent. An amount of ₺35,770 (€726) was withdrawn from my account even though I never made a booking or authorized this payment. As the cardholder, I had absolutely nothing t...
On June 10, 2025 at 2:47 PM, a charge of $494.21 (₺) was made to my credit card by BKG*Hotel at Booking.C—completely without my permission. I received no verification code, no password prompt, and no booking confirmation. This transaction happened without any action from me, and the amount is curren...
On April 25, 2025, a charge was made to my credit card through BKG*Hotel at Booking.com without my knowledge or approval. I did not authorize this transaction, and I am demanding a full refund for the amount taken. What concerns me even more is that this transaction went through without any mobile ...
On May 3, 2025, at exactly 2:28 AM, €340 (about ₺12,000) was withdrawn from my credit card by a charge labeled “BKG Hotel”—without my knowledge or authorization. I was asleep at that hour and did not initiate any transaction whatsoever. I immediately reported the unauthorized charge to my bank and t...
Without making any reservation or transaction, Bkg Hotel Booking charged my credit card ₺22,000 arbitrarily. I never authorized this payment, and now I’m left shocked and frustrated. Trying to reach them is impossible — no phone calls answered, no messages returned. How did they even get access to m...
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