I purchased a flight ticket through Booking.com, and I initially received a confirmation email. Shortly after, they sent another email saying the reservation couldn’t be completed and that I would get a refund within 2-3 days, along with a link to rebook if I wished. I clicked the link and booked a new ticket. However, my original payment of 380€ has still not been refunded.
For three days, I’ve been in contact with Booking.com customer service. They speak politely but refuse to process my refund. They keep telling me to call the airline. When I contacted Corendon Airlines four times, they said there’s nothing they can do and directed me back to Booking.com. This endless back-and-forth is frustrating and unacceptable.
380€ is a significant amount for me, and I’ve found no responsible authority to handle my complaint. I’m posting this here hoping someone will finally take action. Booking.com must resolve this refund immediately.
I made a reservation on Booking.com with no prepayment required and canceled it before the free cancellation deadline. Despite this, they charged $324 from my card. I have contacted them multiple times over 17 days, but my issue remains unresolved. They keep sending automated replies saying “wait 48...
I booked an airport-to-hotel transfer through Booking.com, but my travel plans changed, so I canceled the reservation. At the time of cancellation, I was informed that I would receive a full refund within 7 business days. It’s now been over two weeks, and the refund still hasn’t been issued. I cont...
I canceled my reservation through Booking.com over a month ago, and I’m still waiting for my ₺ refund. It’s completely unacceptable that this much time has passed without any resolution. I’ve tried to contact their support line at 0800448826367, but the number doesn’t work—there’s no way to reach an...
I canceled a fully refundable hotel reservation on Booking.com, and even after several months, I still haven’t received my refund. When I first contacted customer service, they claimed the refund had already been processed and that the issue was with my bank. Naturally, I followed up with my bank, b...
Comments