I made a hotel reservation in the Netherlands through Booking.com and received a message requiring verification with the property. I completed the process through the provided link, but my card was charged twice. When I contacted the property, they informed me this was likely due to a hack.
This is highly concerning, and I demand an immediate resolution. The duplicate charges must be refunded promptly, and Booking.com needs to investigate how this happened to prevent future incidents.
I trust Booking.com to resolve this issue efficiently, but the lack of security and clarity in this process is unacceptable. I expect a swift response and the refund of all unauthorized payments without delay. Please address this matter urgently.
On June 26, 2025, I was shocked to discover that my Garanti Bonus credit card was charged three separate times for different amounts via Booking.com, supposedly for travel reservations in Amsterdam. The problem is—I have never been to Amsterdam or anywhere in the Netherlands, and I did not make any ...
I recently booked a hotel in Bulgaria through Booking.com, but during the payment process, the system charged me twice. Instead of the correct €350, a total of €700 was withdrawn from my account. My stay has not even taken place yet, but I am already dealing with this serious billing issue. For the...
On May 20, 2024, two unauthorized transactions were charged to my credit card by "bkg Hotel at booking.com at Amsterdam"—one for €344 and another for $25. I did not make these bookings, and they do not appear in my Booking.com account. I have never shared my card or login information with anyone, a...
I booked a one-night hotel stay in Bulgaria through Booking.com, and to my surprise, I was charged twice for the same reservation. This isn’t a small error—it’s a clear case of duplicate payment, and it’s unacceptable. What’s worse is that Booking.com offers no real customer service support in Turke...
I booked multiple hotels through Booking.com and paid for all of them in cash during my stay. However, on December 27, one day after returning to Turkey, I noticed unauthorized charges on my credit card: $241.52 and $125.79. These charges are completely unjustified, as I had already settled all paym...
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