I booked multiple hotels through Booking.com and paid for all of them in cash during my stay. However, on December 27, one day after returning to Turkey, I noticed unauthorized charges on my credit card: $241.52 and $125.79. These charges are completely unjustified, as I had already settled all payments directly with the hotels.
I am frustrated with this unauthorized transaction and demand an immediate refund of the full amount. Booking.com needs to take responsibility for these charges, investigate why my card was billed without my consent, and ensure this doesn’t happen to others. This breach of trust has been incredibly disappointing, and I expect a prompt resolution to this matter.
On August 12, 2025, at 23:49, I discovered that a hotel listed on Booking.com charged my credit card without my knowledge or consent. An amount of ₺35,770 (€726) was withdrawn from my account even though I never made a booking or authorized this payment. As the cardholder, I had absolutely nothing t...
Without making any reservation or transaction, Bkg Hotel Booking charged my credit card ₺22,000 arbitrarily. I never authorized this payment, and now I’m left shocked and frustrated. Trying to reach them is impossible — no phone calls answered, no messages returned. How did they even get access to m...
On August 13, 2025, at 11:08:50, an unauthorized charge of 2,378.71 TL was made on my Yapı Kredi World credit card (last four digits: 3881) under the name “Hotel at Booking.com” in Amsterdam. My card was physically with me at the time, and I did not make any hotel reservation, purchase, or transact...
I’m shocked and extremely upset. I never booked a stay at this hotel, never visited it, and never authorized any transaction related to it—yet ₺18,000 was charged to my credit card through Booking.com without my consent. This is outrageous. I immediately contacted my bank and had my card canceled t...
On August 10, 2025, I discovered that a charge of €1,206 (₺58,950) had been made to my Yapı Kredi Bank credit card without my knowledge or consent. This transaction occurred without any reservation or purchase made by me on Booking.com. I have never authorized this payment, and there was no email, S...
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