On June 26, 2025, I was shocked to discover that my Garanti Bonus credit card was charged three separate times for different amounts via Booking.com, supposedly for travel reservations in Amsterdam. The problem is—I have never been to Amsterdam or anywhere in the Netherlands, and I did not make any booking for that location or date.
I’ve never shared my credit card details with anyone, and these charges were made without my knowledge or authorization. This is a serious breach of trust, and Booking.com must take accountability. I’ve tried to reach out to their support team, but so far, there has been no clear explanation or resolution.
I demand that Booking.com immediately refund all unauthorized charges and investigate how this fraud occurred through their platform. It is unacceptable for a global company to allow this kind of security lapse and leave affected customers in the dark. I expect a prompt response and action.
On April 23, 2025, $1,234.02 USD was charged to my credit card by Hotel at Booking.com Amsterdam without my knowledge or authorization. I have never traveled to Amsterdam, nor have I ever made any reservation related to this transaction. When I checked my Booking.com account, there was no record of...
On May 20, 2024, two unauthorized transactions were charged to my credit card by "bkg Hotel at booking.com at Amsterdam"—one for €344 and another for $25. I did not make these bookings, and they do not appear in my Booking.com account. I have never shared my card or login information with anyone, a...
On June 30, 2025, a charge of 4193.12 AED was made to my Garanti Bonus credit card through Booking.com—without my knowledge or consent. I did not authorize this transaction, and I was not even aware that such a booking had been made. I have attempted to contact Booking.com multiple times to dispute...
On March 8, 2025, my credit card was charged €1,801.15 (equivalent to $1,981.25 USD) under the name "bkg Hotel at Booking.com Amsterdam." However, I never made this transaction, and there is no matching reservation in my Booking.com account. I have never shared my card details with anyone, and this...
On June 4, 2025, my VakıfBank credit card was charged $891.10 through Booking.com Amsterdam, completely without my knowledge or authorization. I had no active reservation, have never planned a trip to Amsterdam, and do not even hold a valid Schengen visa. This is a clear case of unauthorized use of ...
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