Unauthorized 344 EUR and 25 USD Charges by Booking.com Hotel

On May 20, 2024, two unauthorized transactions were charged to my credit card by "bkg Hotel at booking.com at Amsterdam"—one for €344 and another for $25. I did not make these bookings, and they do not appear in my Booking.com account.

I have never shared my card or login information with anyone, and I have no idea how this charge was made. The transaction is completely fraudulent and does not belong to me. As soon as I noticed the unauthorized activity, I immediately canceled my credit card to prevent further misuse.

Booking.com, I am requesting that this charge be fully reversed and my financial loss compensated without delay. I also urge you to investigate this security breach, as clearly someone has used your platform to make fraudulent bookings. I expect prompt action and a resolution to protect your users from further harm.