On July 19, 2025, I booked a stay through Booking.com at Apartamentos Fernando El Catolico in Malaga, Spain, paying €70. The reservation was for July 20, 2025. I canceled the booking under the free cancellation option, and Booking.com confirmed that I would receive a full refund. I also have emails and documents proving that my reservation was eligible for free cancellation.
However, despite sending multiple follow-up emails, the refund that was supposed to be issued to my credit card within 30 days never arrived. I only received one reply, which again stated that the refund would be processed within 30 days, but this promise was not kept either. My reservation confirmation number is 6106223325.
I request that the refund be processed immediately and that my issue be resolved without further delay.
On June 15, 2025, I made a reservation through Booking.com for Hostal Fernando in Barcelona (confirmation number: 51631607**) for a stay between October 1–5, 2025. I paid a total of €539 using my credit card. However, I realized the next day that my visa would not be valid for those dates, so I imme...
I made a reservation through Booking.com for One Bedroom near Floranca Park from January 6, 2025, to February 6, 2025. The total payment of ₺37,492.84 was charged to my credit card. However, the property canceled my reservation, and despite numerous follow-ups, neither the property nor Booking.com h...
On July 21, 2025, I mistakenly booked Colline di Castelcucco Hotel in Italy for September 14 through Booking.com. I realized my error immediately, contacted the property, and canceled the booking under the free cancellation policy. The hotel confirmed that the refund would be processed by Booking.co...
On June 8, 2025, I made a reservation through Booking.com (reservation number 6319033212) for a stay at Hotel Residence Spalena between July 29 and July 31, 2025. I paid $233.98 in advance with my credit card. However, the hotel later canceled my reservation, claiming that renovations would take pla...
On January 22, 2025, we made a reservation through Booking.com for a house in Rome for our travel dates: July 6–10, 2025. To secure the booking, we confirmed the reservation with a credit card hold on January 24, 2025. However, on June 3, 2025, the host unexpectedly canceled our reservation. Even t...
Comments