On September 12, 2025, I made a reservation through Booking.com at a property called babuinorooms56 in Rome, Italy. I paid €346.50 with my credit card for the booking. However, despite completing the payment, my reservation was canceled, and another attempt was made to charge my card again.
After the cancellation, I had great difficulty reaching customer service. When I finally did, I was told that they would contact the property regarding the refund and that the payment would be returned to me within 5 business days. However, even after this period has passed, I still have not received any refund. My reservation number is 4972053131.
I request that the €346.50 I paid be refunded to my credit card as soon as possible.
On January 22, 2025, we made a reservation through Booking.com for a house in Rome for our travel dates: July 6–10, 2025. To secure the booking, we confirmed the reservation with a credit card hold on January 24, 2025. However, on June 3, 2025, the host unexpectedly canceled our reservation. Even t...
On November 14, 2025, around 4:00 p.m., I made a reservation through Booking.com for an apartment in Rome, Italy called “Palace Fontana di Trevi Home.” My reservation confirmation number is 5522****21, and my PIN code is 3894. The listing stated that check-in begins at 14:00, with no end time or tim...
I booked a stay at Pinolia Rooms in Chios Island through Booking.com for August 25–31, 2025, but I canceled my reservation last month. After the cancellation, I received an email stating that my payment of €541.50 would be refunded within 7–12 business days. However, even though this period has long...
I made a reservation for Rome, Italy in February. 3 days before my trip, I canceled my reservation and accepted a €50 cancellation fee, expecting a €150 refund. When I booked, Booking.com charged a €200 pre-authorization. After I canceled, I expected them to refund €150 and close the case. However,...
On July 21, 2025, I mistakenly booked Colline di Castelcucco Hotel in Italy for September 14 through Booking.com. I realized my error immediately, contacted the property, and canceled the booking under the free cancellation policy. The hotel confirmed that the refund would be processed by Booking.co...
Comments