I booked a flight through Booking.com and have been trying to change my travel dates for over a month. I’ve repeatedly contacted live support and submitted multiple requests, but all I get is the same response: "You'll receive an update via email." Yet, no one ever follows up! This level of customer service is completely unacceptable. My flight date is getting closer, and I’m about to be stuck with a ticket I can’t use. How can a company this big be so unresponsive? I need an urgent resolution before I lose my money! Booking.com, stop ignoring your customers and provide real support. I demand immediate assistance with my request!
I purchased a flight ticket from Booking.com on March 26, 2025, for a flight scheduled for March 28, 2025. Although my payment was successfully processed and the amount has already been deducted from my account, I still haven't received my flight ticket or any confirmation details. All I see on the ...
I’ve been experiencing an issue with Booking.com for the past three days, and not a single representative has responded to my messages. I’ve tried reaching out multiple times through their so-called “Customer Service” section, but it feels like I’m messaging a void—there is no one on the other end. ...
I made a reservation through Booking.com for my international trip, but I encountered an issue that required immediate assistance. Unfortunately, reaching their customer service is impossible. I have sent multiple emails, yet all I receive are automated responses repeating the same message over and...
I canceled my reservation through Booking.com and was told that the refund would be processed within 7-12 business days. However, it has now been 1.5 months, and I still haven’t received my money. I’ve contacted customer service multiple times and sent numerous emails, but each response just asks m...
I booked an airport-to-hotel transfer through Booking.com, but my travel plans changed, so I canceled the reservation. At the time of cancellation, I was informed that I would receive a full refund within 7 business days. It’s now been over two weeks, and the refund still hasn’t been issued. I cont...
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