I rented a car from 387 Rent A Car Skopje via Booking.com, and it turned into a complete scam. First, it was extremely difficult to contact them by phone, and when they finally arrived an hour late, they demanded a €1,700 deposit—which I refused.
Then, they tried to pressure me into paying €400 for extra insurance, which suddenly dropped to €200 when I declined—a clear red flag. The car they provided was extremely dirty, both inside and out, making it impossible to inspect for pre-existing damage.
Upon returning the vehicle, they falsely claimed I caused a tiny scratch on the rear bumper and demanded €400. I had taken a video upon pickup, but due to the car's filthy condition, it was impossible to notice such minor details. Despite explaining this, they refused to listen and deliberately delayed the process, knowing my flight was departing soon.
They then threatened to withhold my entire deposit unless I paid. To avoid missing my flight, I reluctantly gave them €100, yet when I returned home, they charged an additional $266 to my credit card without authorization.
Do not rent from this company! They prey on travelers with hidden charges and scam tactics to extract ten times the original rental cost. Booking.com must stop listing such fraudulent businesses. I demand a full refund and immediate action against this company!
We rented a car from a company called 'Üsküp 387 Rent A Car' through Booking.com. Today, they picked us up from the airport and took us to the office, even though the procedures were supposed to be done there and the car was delivered there. Although there was no additional request from us at the of...
For a three-day trip to Bosnia and Herzegovina, I rented a car from 387 Rentacar at Sarajevo Airport through Booking.com. I paid upfront via Booking.com, but upon arriving at the office, additional charges and insurance demands were presented. I declined the insurance, but they still took a €1200 de...
For a five-day trip to Bosnia and Herzegovina, I rented a car from the 387 Rentacar company at Sarajevo Airport through Booking.com. I made the payment through Booking, but when we arrived at the office, different fees and insurance issues emerged. To avoid the hassle of finding another car rental c...
For a seven-day (8th -15th June) family trip to Bosnia and Herzegovina, I rented a car from the 387 Rentacar (387rentacar.com) company at Sarajevo Airport through Booking.com. I initially booked through Booking.com. On arrival, we were unable to validate my credit card as the card provider could not...
On July 7th, I rented a car from 387 Rentacar in Sarajevo through Booking.com, and my credit card was charged ₺9,816.25. Despite arriving at the office on time to pick up the car on July 20th, it was never delivered. Since then, I've contacted Booking customer service numerous times, emailed six tim...
Comments