Pınar

Verified

Member since August 2010

Complaints

Booking.com Charged Me for a Rental Car in Sarajevo I Never Received

August 9, 2025 10:37 AM37

On July 7th, I rented a car from 387 Rentacar in Sarajevo through Booking.com, and my credit card was charged ₺9,816.25.... Despite arriving at the office on time to pick up the car on July 20th, it was never delivered. Since then, I've contacted Booking customer service numerous times, emailed six tim...

I Face Non-Delivery of Rental Car and No Refund from Booking.com for Sarajevo Booking

Pınar

Booking.com

August 9, 2025 10:37 AM19

On July 7, I booked a rental car in Sarajevo through Booking.com with the company 387 Rentacar. A total of ₺9.816,25 was... charged to my credit card. On July 20, I arrived at the company’s office exactly on time to collect the car, but the vehicle was never delivered. Since that day, I have contacted ...