BNP Paribas Cardif Has Delayed My Life Insurance Cancellation for 6 Months

We’ve been trying to cancel our life insurance with BNP Paribas Cardif for six months and have sent every possible document. Every time we call, one customer representative says, “Everything is complete, there’s no problem.” We wait, then a month later when we call again, another representative says, “There are missing documents.” No one calls, no one sends an email to inform us. It’s been six months, and they still say, “Your file is under review.” Be very careful when dealing with BNP Paribas Cardif.