On May 1st, there was a recall for my 2023 BMW X1 because of a brake servo issue. I placed an order for the part and got the car's 27,000 km service done on the same day. Not long after, I realized that the air conditioning wasn't functioning correctly. The authorized service center in Diyarbakır, MSC BMW, identified a software glitch as the cause of the issue and proceeded to update the software. Nevertheless, the issue continued.
After a thorough examination, MSC BMW identified an issue with the engine fan, which they believe led to the air conditioning malfunction. I was told that the replacement part would have to be sent from Germany and they strongly recommended against driving the vehicle until it was fixed. In addition, they assured us that they would make arrangements for a replacement vehicle.
Even after contacting BMW's communication center, I still haven't received any response regarding the substitute vehicle or a resolution to the air conditioning issue. I have no choice but to endure the unbearable summer heat as I drive my car, with temperatures soaring as high as 40 degrees Celsius. I kindly request that BMW promptly provide me with a replacement vehicle or promptly address the issue with the air conditioning.
I purchased my BMW 2.18 Gran Coupe M Sport from Izmir Özgörkey Otomotiv in June. In August, while driving, I received alarming warnings such as "DSC control system not active, avoid sudden braking" and "Limited driver support." Getting these brake system warnings while on the road is extremely unset...
My brand new 2022 BMW iX Xdrive40 experienced a steering box failure, which unfortunately left it completely inoperable. We brought our vehicle to the Borusan-authorized BMW service center in Denizli on October 9, 2023, to have a part replaced that was covered under warranty. During the service, it ...
Our vehicle, which we entrusted to your BMW Kosifler Bostancı service on April 3, 2024 due to an air conditioning cooling system malfunction, has not yet been returned to us. We were informed that parts are being awaited from abroad. Despite being informed by your officials about the spare part's ex...
On May 31, 2023, I became the proud owner of a BMW 520i Msport. I enjoyed it in Istanbul and even took a couple of trips to Marmaris. My second visit to Marmaris was on July 25, 2023. After a pleasant 20 days there, my car's air conditioner began acting up—no cooling and a disturbing noise. It was e...
In February 2, 2024, I brought my 2022 model BMW X1, which was still under warranty, to Köprülü Oto, the authorized service center in Konya, for its second maintenance. I was told that all maintenance and updates were done. But then, after three days, my car's navigation system started acting up, sa...
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