been a big fan of your products for a while now, but I gotta be honest, my latest purchase was never near previous orders and purchases. I'm super disappointed, you know? Sorry, but this will be my last time shopping with your company, bought some sleepers for my daughter from the Birkenstock store at the Izmir Optimum Shopping Center. I was so bummed when, like, after only 8-10 times using it, a part of the sleeper just broke. considering the rep and quality I've always associated with Birkenstock stuff, can't say I'm impressed. So, I went to the Customer Relationship department at the store, hoping they could help me out. But, unfortunately, they weren't much help at all. They were totally dismissive and didn't seem like they wanted to deal with the problem at all. It really sucked how they didn't care about my concern. It made me feel so ignored and like they didn't value me as a customer. FYI, because of this bummer experience, I've decided to stop supporting your brand.
Hello, I bought boots from the City's İçerenköy Camper store and only wore them about 10 times over 1.5 months—not even every day. The inner back part of the boot wounded my foot because the fabric came apart, exposing a hard material inside that caused pain. I took the boots back to the store for a...
I recently bought a pair of Birkenstock shoes for ₺4500, expecting high quality and durability. However, shortly after purchase, I noticed the leather on the side of one shoe had warped and wouldn’t straighten out. When I took the shoes back to the store, I was told, “Yes, this happens—there’s nothi...
just wanted to let you know that I'm not too happy with my recent purchase from the Bershka store in Hilltown Shopping Mall in Karsıyaka, Izmir. So, like, about a month or so ago, I bought these shoes from the store for 750₺, and man, I gotta say, I'm really bummed out about how crappy they turned o...
Hello, I experienced some issues with the Skechers shoes I purchased for my daughter in April 2024, just within a month. The light on the left shoe stopped working, and the brand name on the Velcro straps peeled off quickly, making the shoes look worn out. I went to the Skechers store in Vadi Istanb...
I purchased a pair of Asics sneakers for my daughter from the Istanbul Kurtköy Viaport store. Within 6 months to a year, the fabric on the front of the shoes started tearing. Despite limited use—my daughter is 18 and only wears them occasionally—the shoes wore out far too quickly. I returned them t...
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