Hello, I experienced some issues with the Skechers shoes I purchased for my daughter in April 2024, just within a month. The light on the left shoe stopped working, and the brand name on the Velcro straps peeled off quickly, making the shoes look worn out. I went to the Skechers store in Vadi Istanbul, but since I bought the product online, the store couldn’t provide any support. I then contacted customer service to request an inspection and sent the shoes back to the seller by courier. After a while, I was informed that the issue was not production-related, and my request was rejected, with no solution offered.
There was no after-sales support at all. My daughter is 8 years old and has worn different Skechers models for over a year without any problems. However, with this particular model, the light stopped working, and the Velcro peeled off in just 1-2 months, which leads me to believe the product is defective. Wanting the best for my daughter, I paid full price at the beginning of the season for what turned out to be a defective product. I have also filed a complaint with the Consumer Arbitration Board, but there has been no result yet. Recently, I have started to believe that Skechers shoes have dropped in quality, and I wouldn’t recommend shopping here for your child. I’ve attached a picture of the shoes, which are only a month old. You can judge for yourself.
I bought a pair of Skechers shoes in July 2024, paid a hefty ₺ price expecting long-lasting quality, and didn’t even wear them during the winter months. In total, I used them for just 3-4 months. Despite such minimal wear, the shoes started falling apart, as you can clearly see in the photo I submit...
I bought a pair of Skechers sneakers for my daughter, and she barely wore them. Despite such limited use, the front of the shoes bent unnaturally, and the toe area became heavily deformed. They now look like they've been worn for years, even though the shoes are only 3 months old. I sent the produc...
On March 9, 2025, we bought a pair of Skechers Dream Racer - Wings Brite S 303055L PK.TQ kids' sneakers for our daughter from the Eskişehir Espark Skechers store. It hasn’t even been three full months, and the shoes are already in horrible condition, as shown in the photos. We bought them because of...
On February 19, 2024, I purchased a pair of Skechers shoes directly from their official online store, not from a third-party seller. Within six months, the inner lining started tearing apart, making the shoes unwearable. I took the shoes to the Kayseri Forum Skechers store for a warranty claim, but...
I purchased a pair of shoes for my daughter from the Skechers Metropol store on September 4, 2023, and returned them on September 26, 2023, due to the front and side elastics of the shoes being torn. The store sent the product for inspection, and on October 1, 2023, customer service reported that th...
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