I recently purchased the Bioderma Sebium Gel Moussant face wash, but I’m concerned about its authenticity. When I checked the product on the ÜTS (Product Tracking System), it showed no registration, which raised doubts. However, when I entered the lot number into the NAOS app, it claimed the product was original. Additionally, the packaging has two barcodes layered over each other, which seems unusual. I’m confused about whether this product is genuine or not and am hoping Bioderma can clarify this. The lack of clear verification is frustrating, as I want to be sure I’m using a safe and effective product. Please provide a clear explanation for these inconsistencies.
I recently purchased Bioderma Sensibio Gel Moussant from Dermoeczanem, but I have serious doubts about its authenticity. When I scanned the lot number, it showed up as original, but when I checked the barcode in the ÜTS (Product Tracking System), it said "no record found." To make matters worse, th...
I recently purchased Bioderma Atoderm Cream from a local pharmacy, assuming it would be safe and authentic due to the brand's reputation. However, when I scanned the barcode using the official Ürün Takip Sistemi (ÜTS), the system didn’t recognize the product at all. This immediately raised serious c...
I recently purchased Bioderma Sebium Gel Moussant from a pharmacy, but I’ve been extremely concerned about the product's authenticity and the side effects I’ve experienced. First of all, there is no scratch-off area or code on the packaging, which Bioderma typically provides for authenticity checks....
Hello, I recently purchased Bioderma sunscreen and scanned the barcode to check its authenticity. While it appeared in the ÜTS system, it also showed a "missing record" notification. What does this mean? This has made me question whether the product is genuine, especially since I’ve seen similar com...
Hello, I recently purchased a twin pack (2 x 500 ml) of Bioderma Sensibio H2O micellar water from a pharmacy. However, I’m concerned about the authenticity of the product because it does not have the usual Naos code printed on it. When I scan the QR code, it simply redirects me to a page with basic ...
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