I used the BetterMe app for a few weeks but wasn’t actively using it, so I removed it and canceled my subscription. However, I recently discovered that the app saved my payment information without my consent and has been charging my card for months for a service I no longer use. I am shocked and upset to see unauthorized payments being taken for an app I haven’t used in such a long time. This feels like a clear breach of trust and customer rights. I demand a full refund for all unauthorized charges and an explanation of how my card details were saved without my permission. BetterMe must address this issue immediately and take steps to ensure it doesn’t happen to others.
I used the BetterMe Yoga app in June and canceled my subscription after one month, even deleting the app. However, I recently discovered that the app had saved my payment information without my consent and has been charging my card for months for a service I no longer use. I am extremely frustrated...
BetterMe charged my credit card without my consent. I only signed up for a one-month subscription and never agreed to continue it for the second month. I did not log in, use the app, or approve any further payments. This is unacceptable, as I made it clear I didn’t want to continue the subscription...
I last used the BetterMe app about two months ago. At that time, I had signed up for only a 1-week subscription, which I canceled properly before it could renew. Despite having no active membership, I was shocked to see that they’ve charged my card again. I haven’t used the app since and I’m not sa...
I canceled my BetterMe subscription, yet the app keeps charging my card every month. I noticed this issue on my bank statement and discovered that they have been deducting money for months, even though my subscription is canceled in the App Store. I don’t even remember my username or password, so I...
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