I’m completely fed up with the BetterMe app. I signed up for just a one-month package, expecting the payments to stop after that period. But despite canceling, the app continues to charge my card. This is completely unacceptable—I did not agree to any ongoing subscription beyond the initial payment.
What’s worse is that there’s absolutely no way to get in touch with a real person. I searched everywhere and couldn’t find a customer service number or live support. It feels like I’m being scammed and left with no way to fix it. I want this unauthorized billing to stop immediately.
BetterMe, I demand that you cancel all future payments, issue a full refund for the charges taken after my cancellation, and remove my card details from your system. Also, provide a proper way for users to contact support. This experience has been incredibly frustrating, and I won’t stay quiet while you continue taking my money without permission.
I’m very frustrated with the BetterMe app. I originally downloaded it just to try a one-month exercise program and paid for that single month. I didn’t use the program after that, and I definitely didn’t authorize any ongoing subscription. But I recently discovered that BetterMe has been continuousl...
I last used the BetterMe app about two months ago. At that time, I had signed up for only a 1-week subscription, which I canceled properly before it could renew. Despite having no active membership, I was shocked to see that they’ve charged my card again. I haven’t used the app since and I’m not sa...
I canceled my BetterMe subscription, yet the app continues to charge my card every month. This issue has persisted, and once again, I was charged this month. Due to these unauthorized charges, I had to cancel my card, which is incredibly frustrating and inconvenient. I demand a full refund for all ...
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