I downloaded the BetterMe app and purchased the 28-day wall workout program. However, I just discovered that BetterMe charged me for one-on-one coaching without my consent. When I checked my bank statement, I saw the unauthorized payment had been taken from my account.
To make matters worse, there is no contact number available to resolve this issue or request a refund. I need the one-on-one coaching subscription canceled immediately, and the unauthorized charge refunded to my account as soon as possible.
This lack of transparency and unauthorized charges are unacceptable. BetterMe must address this urgently, and I expect clear communication and a swift resolution to this matter.
I’m very frustrated with the BetterMe app. I originally downloaded it just to try a one-month exercise program and paid for that single month. I didn’t use the program after that, and I definitely didn’t authorize any ongoing subscription. But I recently discovered that BetterMe has been continuousl...
When I first subscribed to the BetterMe: Health Coaching app, I paid $3 as a subscription fee. However, at the beginning of the second month, $8 was w...
About a year ago, I downloaded the BetterMe app and subscribed to a one-time exercise program for ₺25. I never used the app again, never accessed any services afterward, and didn’t communicate with any coach or support team. Despite this, BetterMe has been charging my card every month, mostly for ₺4...
I downloaded the BetterMe app and thought I purchased a one-time 28-day wall exercise program, but I never used it. When I checked my bank statement, I realized that BetterMe has been deducting money from my account for months without my knowledge. The most recent charge was ₺350 on March 10, 2025. ...
I downloaded the BetterMe app just once out of curiosity but never used it beyond that. I didn’t open any videos, didn’t start any programs, and certa...
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