In PUBG Mobile, my account (ID: 5232*****84), which I use on my iPhone 13, was banned last night around 11:44 PM without any prior warning for “using third-party tools.” However, I have absolutely not used any third-party software, cheats, additional apps, or similar tools on my device or in the game.
About five minutes before the ban, I had logged into the game but did not even enter a match. After my last game session, I simply locked my phone screen while still in the game. When I unlocked it and tried to re-enter, I was immediately met with the ban notification. There was no suspicious activity, no use of any external application, and no interference with the game in any way.
I had purchased the Royale Pass using UC and was actively pushing my rank. At the time of the ban, I was Diamond I and about to reach Crown tier. Both the money I spent and the ranked progress I worked hard for have now been lost because of this ban.
I submitted an appeal regarding this issue, but I have not received any response so far. I believe I was wrongfully banned. I request that my account and device logs be thoroughly reviewed, that it be confirmed I did not use any third-party tools, and that the ban on my account be lifted.
My PUBG Mobile account (ID: 5232*****84), which I use on my iPhone 13, was suddenly banned last night around 11:44 PM without any prior warning. The stated reason for the ban was “use of third-party tools.” However, I have absolutely not used any third-party software, cheats, additional apps, or sim...
Hello, PUBG Mobile Team, Recently, my valuable game account was banned without any justification. I assure you that I have never used cheats, third-party applications, or any form of unauthorized software on my device. This ban is entirely unexpected and, frankly, frustrating, as I’ve always played...
On September 26, 2025, at 11:04 PM, my PUBG Mobile account (ID: 5209*****55), which I play on my GTX tablet, was unfairly banned. The reason stated was “Using third-party tools,” but I have never used any cheats, third-party software, or similar tools. Right after the ban, I immediately contacted c...
Greetings PUBG Mobile team. Recently, my important game account was banned out of the blue, even though I have never utilized any cheats or third-party applications on my device. I am very worried and upset about this situation, as I have put a lot of time and effort into developing my account. It s...
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