BetterMe Charged Me Monthly Without Consent—Need Refund

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Bircan
March 17, 2025 5:42 pm
106

I downloaded the BetterMe app and thought I purchased a one-time 28-day wall exercise program, but I never used it. When I checked my bank statement, I realized that BetterMe has been deducting money from my account for months without my knowledge. The most recent charge was ₺350 on March 10, 2025.

There is no customer service phone number to contact, and the app doesn’t appear under my Google Play subscriptions, making it impossible to cancel on my own.

I demand an immediate cancellation of all subscriptions and a full refund for all unauthorized charges. BetterMe, stop these hidden charges and return my money now!

March 19, 2025 2:04 pm (1 day after complaint)
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