Unannounced Betcio Maintenance Causes Live Betting Losses

During midnight hours, Betcio often performs system maintenance without giving players any prior notice. When this happens, anyone who is in the middle of live betting is suddenly disconnected, which leads to unexpected losses.

If there is a planned maintenance schedule, it should be clearly communicated to users in advance. Without such notice, players cannot protect their investments, and these sudden updates directly cause us to lose money while playing.

I am requesting that Betcio publish and follow a transparent maintenance schedule so customers are not caught off guard and unfairly affected during live betting.