My experience has been marred by a slew of service and manufacturing issues since the day I acquired the Beko 15,000 BTU air conditioner. It's upsetting that these problems have continued despite multiple service visits caused by bad installation. Recently, not only did my air conditioner fail to cool correctly, but it also spilled a yellow material (gas) from the indoor unit, posing a significant concern in my home. The service staff blamed the occurrence on power fluctuations, but it's clear that the real culprit is a manufacturing flaw - the explosion of the R32 Aluminum Gas. My air conditioner is currently poor at cooling, and the problem has not been rectified. Unfortunately, no one appears to be eager to help. Furthermore, the service team is short on gas, making it impossible to forecast when they would be able to fix the problem. As a result, I'm looking for a quick cure to the discomfort and distress I've been experiencing. It is critical that this issue be addressed as soon as possible in order to create a safe and functional living environment.
Despite repeatedly insisting that I do not want service, Beko continues to send technicians, yet none of them have been able to identify or fix the issue. I’ve been dealing with this ordeal for a full year. I’ve called for service multiple times—they replaced the control board, it didn’t work; they ...
On April 29, 2022, I purchased a Beko 51260 HP model air conditioner. Before installing the air conditioner, reconnaissance and necessary checks were performed on the house's plumbing. Since its installation, I've had an ongoing issue with the product and service that hasn't been resolved. First, em...
In 2020, I purchased a Beko 24000 BTU Ecological Inverter Air Conditioner for my 28 sqm room. I had no idea it would be the start of a never-ending ordeal. The unit leaked water from the indoor unit during the first summer. After a lengthy wait for the spare part, the service team replaced the inter...
In March, I purchased a Beko Air Conditioner, expecting comfort during the hot months. However, the experience has been nothing short of a nightmare. In June, I encountered water leakage due to an assembly error. The service was called, and after weeks of waiting, the issue seemed resolved. Yet, in ...
We purchased an air conditioner from Beko three years ago and have not been able to use it properly The air conditioner will not stop displaying the Ch-38 Error and will eventually turn off on its own. It would appear that the cooling gas has been depleted. Every year we have the same problem and we...
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