Beko Refrigerator Peeling Problem
I'm very unhappy with my Beko refrigerator, which began peeling its exterior after only two years of use. When the service team arrived, they blamed it on humidity, which is a pathetic excuse given that none of my other appliances have experienced similar problems. I demanded a proper solution, but they refused. Not only that, but the freezer drawers have been breaking since the day I bought them, despite the fact that there are only a few items inside. Why are these drawers made in the first place if they can't handle frozen items? Even my 20-year-old fridge is free of peeling. I'm tired of their lack of support and assistance when I asked for it. As a result of this experience, I feel humiliated and neglected as a customer. Beko must take the initiative to address these issues and provide a satisfactory solution for their faulty products.
Progress
The Beko-branded refrigerator started peeling off its outer shell before 2 years had even passed. The service that came said it was due to humidity, but none of my other household appliances have such a problem. If it were due to humidity, my other appliances would have the same issue. I have other appliances from different brands. I asked for a solution but received no help. Since the day I bought it, the drawers in the freezer section have been breaking, even though there are few items inside. If the drawers are not going to be made to withstand ice, why are they made in the first place? Even my 20-year-old fridge does not peel. How does a 2-year-old fridge start peeling? When I called for help, they humiliated me. I am a victim.
Dear Customer, First of all, we thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. We kindly ask you to send us any information, suggestions, opinions, and solution requests regarding our products and services. As the Beko family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Beko Customer Communication Center
