Despite repeatedly insisting that I do not want service, Beko continues to send technicians, yet none of them have been able to identify or fix the issue. I’ve been dealing with this ordeal for a full year. I’ve called for service multiple times—they replaced the control board, it didn’t work; they recharged the gas, it didn’t help; then they said too much gas had been added, still no solution. They told me to have cleaning and maintenance done on a brand-new AC I’ve never been able to use, so I did that too—again, no results. Today, on 08.05.2025, another service visit, and again, no fix. Now they claim the problem might be the placement of the motor, even though it's installed in a spacious and suitable location. It’s just common sense—if an 18 BTU air conditioner can’t cool a 21-square-meter room, then clearly the unit is faulty. What part of this don’t you understand? What gives you the right to keep replacing parts in a brand-new product? What a disgraceful company—this level of negligence is unbelievable. I’ve had this AC for a year now, and it’s brought nothing but daily stress and discomfort to my home.
I purchased a Beko air conditioner, and within just 1.5 years, I have had to call service more than 10 times. Despite multiple visits, no one has been able to fix the issue. I bought this unit for heating, yet it only blows cold air! Even the service technicians acknowledge the problem, but Beko ref...
On April 29, 2022, I purchased a Beko 51260 HP model air conditioner. Before installing the air conditioner, reconnaissance and necessary checks were performed on the house's plumbing. Since its installation, I've had an ongoing issue with the product and service that hasn't been resolved. First, em...
I requested service for my Beko air conditioner for the first time, but no technician has contacted me. After waiting, the authorized service team finally called and offered an appointment a month later, which is completely unreasonable. Despite opening a second service request, I still haven’t rece...
We purchased an air conditioner from Beko three years ago and have not been able to use it properly The air conditioner will not stop displaying the Ch-38 Error and will eventually turn off on its own. It would appear that the cooling gas has been depleted. Every year we have the same problem and we...
In 2020, I purchased a Beko 24000 BTU Ecological Inverter Air Conditioner for my 28 sqm room. I had no idea it would be the start of a never-ending ordeal. The unit leaked water from the indoor unit during the first summer. After a lengthy wait for the spare part, the service team replaced the inter...
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