Hello, I contacted Beko cash register service yesterday and scheduled a service appointment for today between 3 PM and 5 PM. They informed me that the Sarıgazi service team would come. However, the service team did not show up today, and to make matters worse, they closed the service ticket, falsely claiming that they had arrived at my address. It has been about 2 days now, and I haven't been able to use the POS device. Those in the business sector understand that this has resulted in significant financial losses from card transactions. I called the customer helpline, but they weren't very helpful; they simply mentioned that the service team had arrived. I am disappointed because this kind of treatment is not befitting a brand like Beko. I demand that my grievance is addressed, and my losses are compensated promptly.
It's been two months since my Beko built-in set was installed, and it's been nothing short of a rollercoaster ride. We decided to call for help because we were having problems. The local service in Yalova made only one visit, promising that the headquarters would follow up - a promise that never mat...
I bought the BEKO 300TR POS device, and it's been more than two weeks, but no one has shown up for installation. I’ve reached out to customer service several times, and each time I receive the same unhelpful reply: "Someone will get back to you." Hearing this phrase over and over seems more like a d...
For 38 days, I’ve been unable to use my Beko POS device due to a battery issue. Despite calling the POS support line over 40 times, no solution has been provided. The financial damage to my business is significant, and I’m shocked that a company like Beko couldn’t supply a battery in over a month. A...
The Beko POS device has left me deeply dissatisfied. I purchased it on May 27, 2023, and just three days later, it started displaying an error message indicating it had been dropped or tampered with. I took it to the service center where they replaced a part for a hefty fee of 600 TL. However, on Ju...
I have been dealing with a malfunction in my Beko washing machine for about a week and a half — the drum does not spin, and there is a control board failure. My frustration increases every day. The authorized Beko service center in Çekmeköy, Istanbul created a service record and came to inspect the...
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