Beko 300TR POS Device Installation Delay After Two Weeks of Waiting
I bought the BEKO 300TR POS device, and it's been more than two weeks, but no one has shown up for installation. I’ve reached out to customer service several times, and each time I receive the same unhelpful reply: "Someone will get back to you." Hearing this phrase over and over seems more like a distraction than a solution to the problem. The company should definitely take a more proactive and effective stance when it comes to addressing issues. I expect customer service to actively work on resolving this situation. I had high expectations for Arçelik and Beko's quality service, but this experience has really disappointed me. If this matter isn't addressed quickly, I will definitely think about moving to a different brand.
Dear Customer, First of all, we would like to thank you for your interest in our company. We have received your complaint and will contact you as soon as possible. We kindly ask you to send us any information, suggestions, opinions, and solution requests regarding our products and services primarily through the channel. As the Beko family, we wish you days full of health and happiness. We are here for you 24/7, for your happiness. Beko Customer Communication Center
