For 38 days, I’ve been unable to use my Beko POS device due to a battery issue. Despite calling the POS support line over 40 times, no solution has been provided. The financial damage to my business is significant, and I’m shocked that a company like Beko couldn’t supply a battery in over a month. After 38 days, they finally claimed to have found a battery, but when it arrived, it was defective. The support line and the authorized service are completely unresponsive, and there’s absolutely no customer satisfaction. My business has suffered great losses in 38 days, and there is still no solution in sight.
We purchased the Beko X30 TR POS device for our business two months ago, but it has been nothing but trouble. The device consistently fails to connect when processing payments, often resulting in a connection error on the first attempt. It only manages to process the payment on the second try, and t...
Hello, I contacted Beko cash register service yesterday and scheduled a service appointment for today between 3 PM and 5 PM. They informed me that the Sarıgazi service team would come. However, the service team did not show up today, and to make matters worse, they closed the service ticket, falsely...
I purchased two products from Beko's official website, and despite emphasizing the urgency, it has been 11 days without delivery or any help from customer service. One of my items requires international delivery, and I chose Beko for its reputed reliability. However, their customer service is unhelp...
The Beko POS device has left me deeply dissatisfied. I purchased it on May 27, 2023, and just three days later, it started displaying an error message indicating it had been dropped or tampered with. I took it to the service center where they replaced a part for a hefty fee of 600 TL. However, on Ju...
I have been using the Beko 300T cash register POS for all my branches for 8 years. When my cash register had a malfunction, I took it for repairs. After a few hours, I received feedback. Initially, a software fee of 1240 ₺ was requested. Then, an hour later, they called again, demanding 8000 ₺, clai...
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