On January 30, 2026, I purchased a discounted Pro membership for $47 through Google Play for the BeeSpeaker app. However, on January 31, 2026, an additional $78 was charged to my card, and it appears in my Google Play account as if I purchased two separate subscriptions. One subscription is listed to expire on January 30, 2027, and the other on January 31, 2027. As a result, a total of $125 has been charged to my card.
I reported the issue to Google Play support, but I have not received any response so far. I have been negatively affected by the fact that two separate subscriptions were created for the same app on consecutive days, and that the second charge was applied at the full price.
I request that the Pro membership I purchased on January 30, 2026, for $47 remain active, and that the second payment of $78 charged on January 31, 2026, be canceled and refunded to me.
I canceled my auto-renewing subscription on the BeeSpeaker app through the Google Play Store on December 21, after the free trial period ended. Despite this, a charge of $78 was made to my card on the same day. I completed the cancellation through the Play Store subscriptions section, and I have a ...
I signed up for the BeeSpeaker app for free using my email address e***********@gmail.com. However, on November 24, a charge of $78 was made to my card through a transaction that I neither approved nor was aware of during my membership. Being charged without my knowledge for an app I believed was fr...
I started a subscription on the BeeSpeaker app that was supposed to include a 7-day free trial. Even though I canceled the subscription before the trial period ended, I saw today that $78 was charged to my debit card. I was unable to contact the company because I could not find any phone number for...
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