I got charged again for BeeSpeaker subscription without warning, how can I stop this?

Xolvie
Xolvie Resolution Specialist April 05, 12:30 pm

Unexpected BeeSpeaker charges usually happen because subscriptions auto-renew and may not give strong reminders, so the first step is to verify the charge source (app, website, Apple, or Google Play) and confirm the subscription status in that exact platform.

Then cancel the subscription again carefully and make sure you receive a confirmation email, because some cancellations take up to 24 hours to fully process and can still allow one last billing cycle.

After that, contact BeeSpeaker support and request a refund, clearly stating the charge was unexpected and asking for written confirmation that no further payments will occur.

If you continue to be billed or get no response, escalate the matter by submitting a complaint on Xolvie to seek wider attention.

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