In May 2024, I purchased a pair of Asics Gel-Nimbus 26 shoes from the Sportive Mall of Istanbul store. Within less than a month of use, the fabric over my right big toe tore, exposing my toe. This isn’t the first time this has happened—I bought the same model previously, and within a month, the fabric over my left big toe tore. At that time, the store apologized, offered a replacement, and assured me that I could return the shoes if the issue happened again.
I’ve noticed that there are hundreds of similar complaints about the upper fabric tearing on forums. Why did you continue to sell a shoe with a known, chronic defect for ₺7300?
Now, I see that the shoes have been completely removed from your website. I purchased these shoes based on a recommendation after suffering a broken foot. Without even running or playing sports, the fabric tore after less than a month of wear. This situation has caused me significant inconvenience.
As a lawyer, I am extremely dissatisfied with this situation. While it’s possible the first issue was a fluke, experiencing the same problem twice indicates a serious defect. I expect this issue to be resolved immediately. Please do not make me wait a month for a replacement. My foot condition is serious, and this delay is unacceptable.
Please contact me as soon as possible to discuss how this will be resolved.
My right thumb came out of the fabric of my Asics Gel-Nimbus 26 model sneakers, which I purchased from the Sportive Mall of Istanbul store in May 2024, after only one month of use. I had previously purchased the same style, and my left big toe came off within a month. Then they decided to exchange i...
On September 14, 2024, I purchased a pair of Asics Nimbus 26 sports shoes from Intersport Bursa Downtown for ₺5,839. After about six months of use, the fabric around the left big toe area started to unravel and form a hole, which gradually grew larger. In March 2025, after noticing this issue, I ret...
I bought Asics Gel Nimbus 25 shoes on May 19, 2023, for ₺4499. I just used them for running, and when I addressed the store about the difficulties, I took sure to follow the staff's directions, which included not wearing them without first untying the laces. Anyone who uses such shoes for sports und...
I purchased a pair of Asics Gel-Nimbus 26 from İstinyePark Balçova in September 2024 for ₺8,499. However, by January 2025, both shoes developed identical holes in the same spot. When I took them back to the store, I was shocked by the response. After a week-long review, they denied my warranty clai...
In 2024, I purchased a pair of Asics Gel Nimbus 26 running shoes from the Zorlu AVM Asics store. After only a few months of light use, the front toe area of the shoe started to open up. This is extremely disappointing considering the shoes are marketed as high-quality and built for performance. I ha...
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