1
Alper is completely dissatisfied with the result

Asics Gel Nimbus 25 Tears Denied Warranty

Asics Gel Nimbus 25 Tears Denied Warranty
Asics Gel Nimbus 25 Tears Denied Warranty
Asics Gel Nimbus 25 Tears Denied Warranty
Asics Gel Nimbus 25 Tears Denied Warranty
+1
Alper
April 15, 2024 11:06 pm
73

I bought Asics Gel Nimbus 25 shoes on May 19, 2023, for ₺4499. I just used them for running, and when I addressed the store about the difficulties, I took sure to follow the staff's directions, which included not wearing them without first untying the laces. Anyone who uses such shoes for sports understands that the laces must be properly tied every time for a proper fit. Furthermore, when removing them, it makes sense to untie the laces first. I left the sneakers at the Yalı Spor Hilltown İzmir store on March 31, 2024, and asked for a replacement. Today, I received response claiming that the tears in the images of the inner heel lining were caused by my overuse. Despite understanding there were numerous faults with this brand, I wanted to give it a shot. Obviously, I made a mistake. I will not make that mistake again.

April 16, 2024 9:11 am (10 hours after complaint)

Dear Customer, Thank you for taking the time to bring this matter to our attention. We have initiated our investigations regarding the issue and will contact you within the day. Asics Customer Experience Center 0850 488 02 22

Alper
April 19, 2024 4:02 pm

For the past 3 days, there's been no sign of them. Are we surprised? No!

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