Asiana Airlines

On July 23, during my Asiana Airlines flight OZ551 from Korea to Istanbul (ICN–IST), we were seated in seats 23H and 23J. During the flight, when I requested a second glass of wine before going to sleep, a member of the cabin crew responded in an extremely rude and disrespectful manner. In addition,...

I purchased a ticket from Asiana Airlines on the 16th of the month and had to cancel it on the 18th. I completed the cancellation process, and I was informed that a refund would be issued minus the applicable deduction. However, even though 12 days have passed, the refund has still not been processe...