On July 23, during my Asiana Airlines flight OZ551 from Korea to Istanbul (ICN–IST), we were seated in seats 23H and 23J. During the flight, when I requested a second glass of wine before going to sleep, a member of the cabin crew responded in an extremely rude and disrespectful manner. In addition,...
I purchased a ticket from Asiana Airlines on the 16th of the month and had to cancel it on the 18th. I completed the cancellation process, and I was informed that a refund would be issued minus the applicable deduction. However, even though 12 days have passed, the refund has still not been processe...
Asiana Airlines canceled my Istanbul–Seoul flight ticket. Even though there was still one week remaining before the flight and cheaper fares were available, the airline did not refund approximately $360. They later claimed that this was due to one of their rules, but no such condition was explained ...