Asiana Airlines changed my booking and canceled connections, how can I fix itinerary?

If Asiana Airlines changed your booking and canceled your connections and you want to fix your itinerary;

Contact Asiana Airlines support / Customer Relations with a clear escalation;

• State that Asiana Airlines changed your booking and this caused one or more connections to be canceled or broken
• Provide your booking reference (PNR), all original flight numbers/dates, and the updated itinerary you were given
• Attach screenshots/emails showing the original itinerary vs. the changed one
• Explain how the change affects you (missed connection, impossible layover, arrival delay, extra overnight stay)

Ask them to;

• Explain why the booking was changed (schedule change, aircraft swap, partner airline issue)
• Reconstruct your full itinerary so it works end-to-end, at no extra cost
• Offer alternative flights (same or better cabin, reasonable connection times)
• Confirm whether you are eligible for a full refund if the new itinerary is not acceptable
• Provide written confirmation of the corrected booking and ticket status

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.