Asiana Airlines lost my baggage and delayed delivery days, how can I claim compensation?

If Asiana Airlines lost your baggage and delivery was delayed for days, and you want to claim compensation;

Contact Asiana Airlines Baggage Services / Customer Relations with a clear escalation;

• State that your checked baggage was delayed and ultimately lost
• Provide your flight number/date, booking reference (PNR), and baggage tag number(s)
• Attach copies/photos of your Property Irregularity Report (PIR) from the airport, boarding pass, and any delay notifications
• List the contents of your baggage with approximate values and attach receipts if available
• Include any out-of-pocket expenses you incurred for essentials while waiting (clothes, toiletries, etc.)

Ask them to;

• Confirm the status of your baggage
• Explain why the delay occurred and when/where the bag was located before being lost
• Compensate you for the delayed delivery (reimbursement for essential purchases)
• Compensate you for the lost baggage itself (up to applicable liability limits)
• Provide written confirmation of the compensation amount and timeline

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.