I sent important documents to Palestine via Aramex, and their system shows the delivery as completed. However, the recipient has confirmed they did not receive the package. When I contacted Aramex, they provided a signature as proof of delivery, but the name of the person who signed is unclear and unrecognizable. Who is this individual? There is no clarity or transparency regarding the delivery process.
This situation is highly concerning, especially for sensitive documents. How can such an error occur in a service meant to ensure secure delivery? I urgently request that Aramex investigates this issue and retrieves my documents immediately. I expected a reliable service, but this experience has been far from it. Please resolve this matter promptly.
I want to share my frustrating experience with Aramex. If you need to send urgent documents to Europe, save yourself the trouble and opt for PTT or another reliable service like DHL. Despite being promised a maximum delivery time of three days, my document—required for a visa appointment—took a shoc...
I recently sent a package from Ireland to Kahramanmaraş and received an email from Aramex asking me to verify my shipment details. However, no matter how many times I try, the website doesn’t accept my information. I’ve tried entering it in both Turkish and English characters without success. I’ve e...
I ordered a package from Amazon USA (tracking number 2287939566), and despite having paid all taxes in full, Aramex has stalled it at customs with no explanation! Their system says they are "waiting for documents," yet they haven't contacted me or provided any updates. I’ve tried reaching out, but ...
I placed an order on AliExpress using my correct address, yet my package was sent to another city, Mersin, and to a different recipient. The order details clearly show my name, address, and phone number, but PTT claims the recipient is someone else entirely. I contacted the seller, but they have no...
I am frustrated with Aramex's handling of my package. My shipment has been sitting in Aramex’s London branch since October 4, 2024, with no progress despite my constant follow-up. The sending company has confirmed that the package is in Aramex's possession, yet Aramex claims they don’t have it and r...
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